Thanks for taking the time to write this review and for your feedback! We're glad you enjoy our flexible and remote culture and the available learning opportunities!Īt Goodway, one of our company Behaviors is "continuously improve yourself," and as an organization, we're always seeking opportunities to better the employee and client experience. Tons of work gets recreated daily due to many platforms and areas to find/save information - Little opportunity for anonymous feedback compared to previous AMAs, SuggestionOx, Retroboards, Peer Reviews This leads to burnout of employees and client disappointment. "We can do it all" sales mentality with a scrappy and limited approach to figure out how to actually do the work that gets sold in. Upper funnel decisions can often pit departments against each other - Often seem to band-aid issues verse fixing the core roof of the problem - While Goodway wins big clients, they often tend to churn quick. Once non-strategic business is identified amongst teams, it often sticks around much longer than it should due to hefty goals. Hefty goals with unclear direction on how they were produced which is negatively impacting many Sales/CX positions - Internal direction constantly changes on what clients are profitable or a right fit for the company. Direction can feel ambiguous at times and leadership/management seem very disconnected from the core ground floor problems that have gone on for years. Unclear direction for where the company is headed in relation to where the company stands now.
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